Support
A bug, a worry, a billing question, or a word you wish Kapi knew? Write to us about anything. A parent reads every message.
Email hello@bolo.kids
We read everything and usually reply within two days.
Common questions
Does Bolo! really work offline?
Completely. Every word, picture, animation and voice clip ships inside the app. Nothing streams and nothing needs Wi-Fi, so airplane mode on the flight to India changes nothing.
What ages is Bolo! for?
It is built for ages 3 to 6. Everything is spoken out loud by Kapi, so children who can’t read yet can play every screen on their own. Older siblings tend to stay for the Chalisa karaoke.
How do I restore Bolo! Plus on a new device?
Open the parent corner in the app (it sits behind a gate made for grown-up hands), choose Bolo! Plus, and tap Restore purchases. Your subscription lives on your Apple account, so it follows you to any device signed in with the same Apple ID.
How do I cancel the subscription?
Any time, in about four taps: open Settings on your iPhone or iPad, tap your name, tap Subscriptions, choose Bolo! Plus and tap Cancel. You keep Plus until the end of the period you already paid for, and the free part of Bolo! stays yours forever.
Can I get a refund?
Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID and choose the Bolo! purchase. Apple usually answers within a day or two.
When are Hindi and Telugu coming?
Gujarati ships first and is complete today. Hindi’s first trail is already written and wakes up after launch, with Telugu right behind it. Bolo! Plus includes every new language on the day it arrives.
Does Kapi say my child's name? Is the mic recording?
No and no. Kapi calls every child “dost”, friend; the name you type at setup appears only as text on your device. The microphone is used just to make karaoke words glow while your child sings, and nothing is ever recorded or sent. The full details live in the Privacy Policy.